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Mastering the Spring Hiring Curve: A Strategic Approach to Workforce Retention in 2025
A modern and vibrant office workspace featuring bright yellow accents, large windows with city views, and a welcoming lounge area. The...
Joe Dowd
Feb 42 min read


The Eisenhower Matrix: A Leader's Guide to Making Time Matter
As a manager, does this sound familiar? Your day starts with a clear plan, but by noon, you're drowning in emails, unexpected issues, and...
Joe Dowd
Jan 294 min read


Maximizing Employee Engagement: The Key to Reducing Hidden Costs of Turnover in 2025
In the bustling world of restaurants, employee turnover can be a costly dilemma. Every time a staff member leaves, it's not just a matter...
Joe Dowd
Jan 203 min read


New Year, New Policies: How to Refresh Your Employee Handbook in 2025
As we step into 2025, your employee handbook isn't just a dusty document—it's a strategic tool that can make or break your workplace...
Joe Dowd
Jan 202 min read


Is Your Small Business Making This $160,000 Mistake? The Importance of an Employee Handbook
In the world of small business, every dollar counts. However, many business owners may be sitting on a potential financial time bomb that...
Joe Dowd
Jan 163 min read


A Holiday Gift for Your Team: Better Onboarding Practices
The holidays are in full swing, and your team is working hard to create memorable experiences for your guests. As the new year...
Joe Dowd
Dec 2, 20242 min read


How to Reduce Employee Turnover in Your Restaurant This Holiday Season
The holidays bring bustling crowds and high energy to restaurants, but they also often lead to employee burnout and turnover. It's a time...
Joe Dowd
Nov 25, 20242 min read


Avoid Costly Fines: Tip Pooling Compliance for 2025
Don’t Let This Happen to You! In a recent high-profile case , a Kansas restaurant faced $957,000 in fines for improper tip pooling...
Joe Dowd
Nov 21, 20242 min read


Empathy in Action: The Night I Caught My Daughter Sneaking Out
Parenting teenagers is a rollercoaster ride—there are moments that test our patience, judgment, and ultimately, our ability to connect....
Joe Dowd
Nov 20, 20244 min read


Top 5 Costly HR Mistakes Kansas Restaurants Make (and How to Avoid Them)
Avoid HR fines with this free compliance guide for Kansas restaurant owners.
Joe Dowd
Nov 19, 20242 min read


If You Aren't Leading With Empathy, You Aren't Leading - Empathy in Leadership
"Empathy is not a time-waster; it's a time-saver. By showing empathy, you create a foundation where your team feels connected and committed,
Joe Dowd
Nov 13, 20243 min read
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