Joe Dowd18 hours ago2 min read A Holiday Gift for Your Team: Better Onboarding PracticesThe holidays are in full swing, and your team is working hard to create memorable experiences for your guests. As the new year...
Joe DowdNov 252 min readHow to Reduce Employee Turnover in Your Restaurant This Holiday SeasonThe holidays bring bustling crowds and high energy to restaurants, but they also often lead to employee burnout and turnover. It's a time...
Joe DowdNov 204 min readEmpathy in Action: The Night I Caught My Daughter Sneaking OutParenting teenagers is a rollercoaster ride—there are moments that test our patience, judgment, and ultimately, our ability to connect....
Joe DowdNov 192 min readTop 5 Costly HR Mistakes Kansas Restaurants Make (and How to Avoid Them)Avoid HR fines with this free compliance guide for Kansas restaurant owners.
Joe DowdNov 133 min readIf You Aren't Leading With Empathy, You Aren't Leading - Empathy in Leadership"Empathy is not a time-waster; it's a time-saver. By showing empathy, you create a foundation where your team feels connected and committed,